PAYMENT & SHIPPING POLICIES

United States Shipping Policy:

For United States customers, orders are shipped within one business day. Orders received by 2:00 PM Eastern Daylight Time are usually shipped the same day. Due to high volumes from the weekend, the Monday "cut off" time is 11:00 AM EDT. Your choices include USPS Priority Mail®, USPS Express Mail®, and most UPS options. Orders include insurance for your protection as well as ours. Normal delivery for Priority Mail is 2-3 days, and automatically includes Saturday delivery at no extra charge.

In addition to your initial order confirmation email, you will receive tracking information via email when the shipping label is printed. As stated above, orders will ship within one business day. Please allow one business day from the time the label is printed for tracking numbers to become active. We also ask that you read all the information contained within these email notifications before contacting us with questions about your order.

Please note that our shopping cart allows "real time" shipping calculation. After adding items to the shopping cart and entering your shipping address, your shipping choices and their respective costs will be displayed.

Orders Outside the United States:

For those living outside of the United States, your package will normally be shipped within one business day. Following weekends with a high order volume, an additional day may be required. Your shipping choices are listed below. Some of these services may not be available to certain countries. Please read the information below to be certain what each respective shipping option offers as far as tracking, insurance, and transit time before making your selection:

UNITED STATES POSTAL SERVICE® (USPS®) OPTIONS:

First Class Mail International® does not include insurance and DOES NOT PROVIDE TRACKING. USPS claimed normal transit time for FCMI is 7-21 days, but it often takes up to a month and sometimes even longer.

Priority Mail International® includes insurance and tracking. Normal transit time for PMI is about 10 business days.

Express Mail International® includes insurance and tracking. Normal transit time for EMI is about 6 business days, although it is sometimes no faster than Priority Mail International.

UNITED PARCEL SERVICE® (UPS®) OPTIONS:

UPS Worldwide Express® provides next business day delivery to Canada, second business day delivery to Europe and Latin America, and delivery within two or three business days to Asia.

UPS Worldwide Expedited® provides two day delivery to Canada, delivery within two or three days to Mexico, three or four days to Europe, and four or five days to Asia.

NOTES FOR ALL SHIPMENTS:

The respective transit times begin when the package has actually been accepted by the postal service, NOT at the time your order is placed. Once the package arrives in your country, any time spent in customs is not included in the stated transit time. First Class Mail International® does not provide the ability to track the shipment.

In addition to your initial order confirmation email, you will receive tracking information via email when the shipping label is printed. Remember that First Class Mail International® does not provide tracking. Please allow one business day from the time the label is printed for tracking numbers to become active. We also ask that you read all the information contained within these email notifications before contacting us with questions about your order.